FAQs

1. How can I place an order?

To place an order, simply browse our collection, select your items, add it to your cart, and proceed to the secure checkout process. You can also contact our customer service for assistance.

2. Can I track my order after purchase?

Yes, we provide tracking information for all orders. Once your order is shipped, you will receive an email with a tracking link to monitor the status of your delivery.

3. What is your return policy?

Please take a look at our return policy here : Link

4. What is your shipping policy?

We strive to ship orders as quickly as possible. Our standard shipping time varies depending on your location. For more details on shipping times, costs, and available options, please visit our Shipping Policy page.

5. Can I cancel my order after it has been placed?

You may cancel your order within 2 hours of placing it.

If your order has already shipped, cancellation is no longer possible. You may still return the item under our standard Return Policy once it arrives.

6. How can I contact your customer support team?

You can reach our customer support team by sending an email to support@fishvetsupply.com or by filling out the contact form on our website. We strive to respond to all inquiries promptly.

7. How can I stay updated with the latest products and news from FishVetSupply?

You can subscribe to our newsletter to receive updates on new arrivals, exclusive offers, and company news.

For any additional questions or inquiries, please don't hesitate to reach out to our customer support team. We are here to assist you in any way we can.