Payment Policy

At fishvetsupply.com, we are dedicated to ensuring a smooth and secure payment experience for all our customers. Please review the following details regarding our payment policy:

Accepted Payment Methods

We accept a variety of payment methods to accommodate your preferences:

Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
Digital Wallets: PayPal, Apple Pay, Google Pay.

Payment Security

Your payment information is processed securely using industry-standard encryption protocols. Fish Vet Supply does not store any sensitive payment details on our servers. All transactions are handled through trusted payment gateways to ensure maximum security.

Currency

All transactions are processed in USD. If you are paying in another currency, your bank or payment provider may apply currency conversion rates or additional fees. Please consult with your provider for details.

Payment Confirmation

Upon completing your payment, you will receive an email confirmation with your order details. If you do not receive a confirmation email, please check your spam/junk folder or contact our support team.

Failed Transactions

In the event of a failed transaction, please verify the following:

Ensure that your payment details are correct.
Confirm that your card or account has sufficient funds.
Check for any restrictions or alerts placed on your payment method by your bank.

If the issue persists, contact our customer support team for assistance.

Refunds and Disputes

For information on refunds, please refer to our Return and Refund Policy. Should you encounter any unauthorized charges or discrepancies, contact us immediately so we can resolve the matter promptly.

Contact Us

If you have any questions or concerns regarding payments, feel free to reach out to us:

Trade name: FishVetSupply

Phone Number: +1 818 245 8650

Email: support@fishvetsupply.com

Business Address: 1125 S Los Angeles St, Los Angeles, California 90015, United States

Customer Service: 09:00 AM to 05:00 PM (Monday to Friday) (GMT-08:00)

These antibiotics keep my fish healthy

Thankful to be able to obtain these. Keep up the good work!

Hi there,
Thank you for your kind words and for choosing our Fish Mox capsules. We are happy to know that you are satisfied with our product. Our team will continue to work hard to provide you with the best quality products. Thank you for your support!
Best regards

great sevice, thank you

Hi there! Thank you for your kind words and for choosing our product. We're glad to hear that you had a positive experience with our service. Your satisfaction is our top priority. Thank you for your support!

These are great! Saved my sick fiah!

Thank you for your positive review! We are so glad to hear that our Fish Mox tablets were able to help your sick fish. We take pride in providing high-quality products for our customers. Let us know if you have any other needs or concerns!

This product worked well for us.

Thank you for your positive feedback! We're so glad to hear that our Fish Mox 500mg worked well for you. Thank you for choosing our product. Have a great day!